Terms & Conditions

Terms & Conditions

By using this website you are considered to have read and accepted our terms and conditions.
Payment

Payment may be made by Cash (on pickup), Electronic Transfer to our nominated bank account, cheque or Credit Card (Visa & Master Card only). We will not release any goods until payment is cleared.

Returned cheques will incur a $25 charge to cover banking fees and administrative costs.

All prices are in Australian Dollars and include the Goods and Services Tax. For offshore orders, please contact us to arrange tax exemptions.
Returns

We do not accept returns of any goods due to errors on your part in placing the order (ie: no longer required; wrong chart number supplied). In the case that a purchase order has been placed, and we have proceeded to source the goods from suppliers, but have not yet distributed the goods to you; we may accept a cancellation of the order, but retain the right to recover the expenses incurred in partly processing your order.
Refunds

In the unlikely event that you receive faulty or damaged goods, you are welcome to return them. We will refund the full cost and shipping. Please inform us of the situation at the earliest opportunity, this will assist us in providing you a timely refund. As we ship all of our goods via registered posted / couriers; you must inform us of your intention to return goods within 48hrs of the item being accepted / collected by you or your representative.
Availability

Not all products may be available at your time of order. If an item is not available, or a delay in delivery is expected, you will be notified and no payment will be processed. If your order is urgent, please contact us so we may provide you the best service possible.
Links to & from this Website

We regularly monitor the websites which we provide links to. We consider these third parties to be reliable; however do not accept any responsibility for their content. If you have a concern regarding a link from this website, please contact us and we will investigate.

While we appreciate other websites linking to us, we are unable to verify their motives for this, or accuracy of their content associated with the link. By linking to this website only the terms and conditions which we have stipulated will apply. We do not have any relationships with other companies, except were specifically stated. Any company we have a formal link sharing arrangement with, will be given a specific landing page, to formalise this agreement and provide you, the user, of clear and unambiguous assurances of such an arrangement.
Copyright

Copyright and other relevant intellectual property rights exist on all text relating to our services and the full content of this website. Certain information and images within this website are reproduced with the permission of third parties; who retain the full copyright.
Questions

Any questions, queries or concerns; just contact us.